Category: Customer Service

Sixt Customer Service Thread

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Public Sector Strike – 30/11/2011

Ahead of Wednesday’s public sector strike Sixt would like to reassure our customers that reservations will be honoured for any customers delayed as a result of the strike action. The strike is set to...

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Online Review Sites: Curse or Cure?

TripAdvisor, the online travel review site, is currently facing legal action from nearly 700 guesthouses and hotel owners who are claiming that some of the reviews placed and hosted on their site are defamatory....

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Common Car Hire Terms

Whilst adopting our new approach to Customer Service and maintaining transparency about our products and services I’ve decided to compile a list of some of the most common terminology used in the car hire...

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Sixt goes the extra mile…

At Sixt we pride ourselves in taking extra measures to ensure our customers have a pleasant and relaxed experience when renting with us. Service quality and a strong service mentality are core values for...