Customer Service's archives »
SIXT TRIUMPHS AT MANCHESTER AIRPORT RETAIL AWARDS
We are celebrating this week after scooping the Car Rental Company of the Year Award at the Manchester Airport Retail Awards. The accolade, which saw Sixt beat off competition from shortlisted competitors Enterprise and Hertz, was awarded at an Oscar’s themed bash atManchester Airport Viewing Park. Mark Brindle, Development Manager at Manchester Airport, presented the Award to [...]
Public Sector Strike – 30/11/2011
Ahead of Wednesday’s public sector strike Sixt would like to reassure our customers that reservations will be honoured for any customers delayed as a result of the strike action. The strike is set to cause disruption at airports across the country as the UK Border Agency join the industrial action. Therefore if you have a reservation at any [...]
Online Review Sites: Curse or Cure?
TripAdvisor, the online travel review site, is currently facing legal action from nearly 700 guesthouses and hotel owners who are claiming that some of the reviews placed and hosted on their site are defamatory. Of course this potential case has raised quite a few eyebrows and questions. Is it right for TripAdvisor to be sued [...]
Sixt Nominated for Outstanding Customer Service
Over the last few months we have been expanding the ways of providing our customers with excellent service. We’ve opened up ourselves to the internet by blogging, answering queries through our twitter account @SixtUK and have begun to interact with customers on numerous consumer forums. The main driving force behind our online presence is Gary [...]
Sixt’s Recipe for the Perfect Rental
At Sixt we do our best to make renting one of our high quality cars as simple a process possible and with this in mind I’ve compiled the prefect recipe for a rental. I’ve noticed how much easier it is to cook at home if you have a little recipe card to follow instructions from [...]
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